As a Senior Service Engineer, Josh plays a key role in repairing and servicing vital tools and equipment used by both the emergency services and the industrial sector. Whether it’s maintaining high-performance rescue tools or troubleshooting essential equipment, their work ensures that frontline teams have the reliable gear they need to get the job done.
In addition to his hands-on technical expertise, Josh has recently taken on a new challenge in sales. Often traveling solo to perform external service visits, he has developed strong customer relationships and built a deep understanding of clients’ operational needs — an asset that’s proving invaluable in his evolving sales role.
Most recently, attending the Emergency Services Show provided a great opportunity to grow in this area. It was a few productive days packed with conversations, insights, and hands-on experience that helped sharpen sales skills and strengthen connections across the industry.
Martin Jones
Head of Rescue and Industrial Sales